CUSTOMER SERVICE

We’d love to hear from you!

Our headquarters is in the San Francisco Bay Area

Have a question? Get in touch!

Shipping Policy

Most orders ship via USPS. Once your order has shipped, please allow 2-5 business days (Standard Delivery) for your order to arrive. Orders require 1-2 business days to process before being shipped.

All orders under $35 incur a flat rate of $5.25 (standard shipping) via USPS. All orders $35 and over ship for free within the U.S. (standard shipping).

Return Policy

Products purchased directly from our web site may be returned unopened within 30 days of receipt of your order for a full refund less shipping. Please email customerservice@hanscc.com to request an RMA# (Return Merchandise Authorization Number).